Shipping policy
📦 Shipping Policy –
UJ Discount Bazar
At UJ Discount Bazar , we are committed to delivering quality products to our customers across Pakistan in a timely and secure manner.
🚚 Shipping Coverage
Aurex Hu delivers orders all over Pakistan, including major cities and selected remote areas.
⏱ Order Processing Time
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
📍 Estimated Delivery Time
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Major Cities: 3–5 business days
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Other Cities / Remote Areas: 5–7 business days
Delivery times may vary due to courier service delays, weather conditions, or unforeseen circumstances.
💰 Shipping Charges
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Shipping charges (if applicable) are clearly mentioned at checkout.
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Cash on Delivery (COD) is available on eligible orders.
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Free shipping may be offered during special promotions or campaigns.
💳 Cash on Delivery (COD)
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COD service is available in most cities across Pakistan.
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Customers are requested to provide a complete and accurate delivery address along with an active phone number to ensure smooth delivery.
📦 Order Tracking
Once your order has been shipped:
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You may receive a tracking number via SMS or WhatsApp, or
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Our customer support team can assist you with tracking details upon request.
❗ Delivery Delays
While we strive for on-time delivery, delays may occur due to:
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Courier service issues
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Incorrect or incomplete address
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Customer unavailability
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Natural disasters or strikes
Aurex Hu will not be held responsible for delays caused by courier companies, but we will fully cooperate to resolve the issue.
📬 Incorrect Address & Failed Deliveries
If a parcel is returned due to:
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Incorrect address
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Customer not reachable
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Refusal to accept delivery
The customer may be required to pay re-shipping charges.